Senior Resource Manager

About the Role

Key Responsibilities

• •Work Allocation & Development Support
• •Take ownership of allocating work across teams, ensuring decisions are based on skills, experience and capacity rather than informal or relationship-driven approaches.
• •Help fee earners access a broader mix of work, supporting their progression, broadening their experience and contributing to higher engagement and retention.
• •Spot training needs, skill gaps, performance concerns or wellbeing issues early and collaborate with HR, L&D, Partners and other support teams to address them proactively.
• •Building Relationships with Leadership
• •Develop strong working relationships with Partners and senior leaders, gaining an in-depth understanding of resourcing requirements, upcoming pressure points and longer-term needs.
• •Attend regular meetings with leadership to share insights, updates and recommendations on utilisation and capacity.
• •Act as a trusted adviser on team resourcing and workflow management.
• •Supporting Fee Earners
• •Build rapport with associates, counsel, trainees and paralegals to understand their strengths, preferences, workload and areas for development.
• •Encourage and ensure timely updates of individual capacity forecasts to maintain accurate visibility of upcoming availability.
• •Support trainee supervisors in planning appropriate and varied work allocation.
• •Cross-Functional Collaboration
• •Work with other Resource Managers to help embed a consistent, best-practice approach to resourcing across the wider organisation.
• •Partner with Practice Management, HR, Finance, BD and Project Management to align on recruitment, secondments, people initiatives and operational improvements.
• •Data, Reporting & Planning
• •Produce clear, regular utilisation and capacity reports to support informed decision-making.
• •Monitor forecasted versus actual utilisation, identifying inconsistencies and helping address underlying issues.
• •Track holidays, absences and major workflow peaks to predict pressure points and recommend adjustments early.
• •Play a key role in the rollout and development of a new resource management system, helping shape improved processes and routines.

About You

Benefits

• •£80,000 base salary
• •Hybrid working
• •Central London location near Bank station
• •The opportunity to introduce and embed a forward-thinking resource management approach
• •Influence over people development, wellbeing, and operational efficiency
• •A key role in supporting new processes, systems and ways of working